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Security Systems in Jacksonville
December 17, 2021

What Should You Do If Your Home Security Alarms Go Off In Jacksonville?

A security system is designed to protect your home. But what actually transpires in the event your home security alarms go off in Jacksonville? What should you do to ensure you and your loved ones are secure?

The first thing to do is to avoid panicking. You should understand that your around-the-clock monitoring experts are always standing by to assist. Then take the steps described below to be prepared for any urgent situation.

Our Dedicated Representatives Help You Stay Safe

A 24-7 monitoring specialist is instantly notified whenever your Jacksonville home security alarms go off. After a representative is alerted, they will call you as quickly as possible to determine what triggered your home’s defense. Your system may go off in various situations, including:

  • Criminal activity

  • Smoke

  • Flood

  • False alarm

In cases where the alarm was tripped accidentally—like not remembering that your sensors are armed when you unlock a door— a representative will contact you and figure out if assistance is required. Provide your predetermined password, and they will cancel the alarm.

If you have an urgent situation, your representative will summon first responders, including firefighters, EMS, and law enforcement, to your property. They also have the ability to function as the point of contact when nobody is home. The monitoring agent can also apprise emergency services on which entry sensor was triggered, increasing their preparedness for a potentially dangerous situation. The monitoring expert will remain on the phone with you to help you stay in control and let you know what you should do.

Here’s What You Should Do if Your Alarm Goes Off In Jacksonville

Waking up in the wee hours of the morning to your alarm blaring can be terrifying—especially if you don’t know why it’s going off. The most important thing you should do is keep yourself in control and follow these steps:

  • In the first place, move to a safe place. Gather all members of your family including pets in an expeditious manner and proceed to a secure room at your property or leave the premises entirely. It's a common tendency to want to face the situation by yourself, but this may put you and your family at greater risk. Alternatively, focus on attempting to keep you and your loved ones safe and letting the authorities resolve the problem.

  • Second, use the home security app to keep in communication with your monitoring staff. They'll dispatch responders who will be in transit to your home within minutes.

  • Third, keep in close contact with your monitoring agent and first responders. You can get patched through, so all parties are sharing information. On the other hand, if it’s not possible to be in direct contact with your emergency providers, get alerts via text. Even if it’s only a false alarm, it's wise to keep adequately communicating with all teams so you will be prepared should an actual problem happen.

Be Prepared For All Security Risks in Jacksonville with Secure24 Alarm Systems

From false alarms to actual emergencies, Secure24 Alarm Systems takes pride in ensuring your family and your home are secured. With 24-hour monitoring, home automation, and entry-point sensors, your home will turn into the safe haven it's supposed to be. Customize your ideal home security plan by completing the following form or call (904) 297-5779 to get started.